FAQs
- General Issues
DataCove AI is an AI-powered document intelligence platform that automates document validation, compliance checks, and strategic insights using agentic workflows.
Users upload documents, and DataCove AI processes them using multiple AI agents, extracting insights, summarizing content, checking compliance, and generating structured reports.
DataCove AI is built for any team that needs custom, automated document intelligence workflows — from compliance checks to structured reporting — without building the underlying AI infrastructure themselves.
- Privacy and Security
All documents are stored securely using AES-256 encryption and processed in compliance with GDPR and PIPEDA. Personally identifiable information (PII) is automatically redacted before being processed by AI models.
No, DataCove AI does not sell, share, or rent user data. Your documents remain private and are only processed within our secure environment.
Documents are automatically deleted from our servers within 180 days unless users choose to retain them. AI-generated reports are stored securely for retrieval.
- Pricing and Subscription
We offer multiple plans with varying levels of document processing, AI insights, and collaboration features. Reach out via Contact Us for current plans and pricing.
Yes, DataCove AI offers a free trial with limited functionality so users can test the platform before upgrading to a paid plan.
Users can cancel their subscription at any time through their account settings. Cancellations take effect at the end of the billing cycle.
- Usage and Collaboration
Yes, DataCove AI provides options to securely share reports with clients via email or a protected link.
Our system automatically redacts sensitive information before AI processing, ensuring compliance and confidentiality.
DataCove AI supports PDFs, DOCX, TXT, and image formats for OCR-based text extraction.
Processing time varies based on document length and complexity but generally takes a few seconds to a couple of minutes.
Yes, Business and Enterprise users can invite team members or clients to collaborate on document analysis and reports.
- Support and Contact
For support, email us at info@datacove.ai or reach out via our Contact Us page.